Certifications, Training & Professional Development
Steven has pursued continuous professional development across business strategy, leadership, operations, governance, workforce development, communications, and organizational growth.
His training reflects a multi-industry career spanning entrepreneurship, financial services, corporate operations, professional education, workforce development, governance, and community leadership.
Business Strategy & Operational Excellence
Formal business and process training supporting Steven’s work as a founder, operator, and advisor.
Goldman Sachs 10,000 Small Businesses
National Cohort #13 — Babson College
Completed the Goldman Sachs 10,000 Small Businesses program, an intensive entrepreneurship and business growth program focused on strategy, financial management, leadership, operations, and sustainable growth.
Six Sigma Black Belt
BITSPEC — 2014
Earned Six Sigma Black Belt certification with training in process improvement, operational efficiency, problem-solving, quality management, and data-driven decision-making.
Zig Ziglar Leadership Training
Leadership and professional development training centered on communication, performance, personal leadership, and organizational effectiveness.
May - 2022
Leadership, Governance & Community
Programs focused on executive leadership, board governance, organizational decision-making, civic engagement, and leading through change.
Gulf Coast Board Institute Graduate
Gulf Coast Community Foundation — 2025
Completed advanced board governance training focused on effective board leadership, organizational stewardship, nonprofit governance, fiduciary responsibility, and strategic oversight.
Gulf Coast Leadership Institute
Gulf Coast Community Foundation / Eckerd College — 2023
Selected for the Gulf Coast Leadership Institute, an intensive leadership development program focused on self-awareness, communication, team effectiveness, collaboration, and community leadership.
Community Leadership & Campaign School
Florida Institute for Political Leadership — 2021
Completed training focused on public service, civic leadership, community engagement, campaign fundamentals, and the responsibilities associated with public leadership.
Post-Crisis Leadership Program
University of South Florida Muma College of Business — 2021
Professional development focused on leadership, decision-making, organizational resilience, and managing teams and organizations through periods of disruption and change.
Emerging Trends in Services & Retail Management
University of South Florida Muma College of Business — 2021
Studied emerging trends affecting service organizations, customer experience, operations, technology, and changing business models.
Workforce & People Management
Professional development supporting Steven’s work in workforce strategy, employee experience, management, and organizational leadership.
Comprehensive Guide to Human Resource Management
Pryor Learning — 2021
Training covering core human resource practices including hiring, employee relations, performance management, workplace policies, and workforce administration.
Leadership, Team-Building & Coaching Skills for Managers & Supervisors
Pryor Learning — 2021
Training focused on practical leadership, communication, coaching, team development, employee performance, and effective supervision.
Professional Development Philosophy
Continuous learning has remained a constant throughout Steven’s career across industries and leadership roles.
Rather than treating professional development as a collection of credentials, Steven applies new ideas directly to real organizations, teams, decisions, and business challenges.
The objective is simple: keep learning, test what works, and use that knowledge to build stronger businesses and better organizations.
